Imprint & GDPR

Imprint

Sangapa Tours & Travels
Express Shop Building, First Floor
Bofa Road, Kilifi
Kenya

Tel/WhatsApp: +254 704 274 696
E-Mail: sangapa.travelkenyavacation@gmail.com

Business type:
Sole proprietorship, registered in Kenya

Business purpose:
Tour operation and travel agency services — safari and tour packages, accommodation booking, and travel planning in Kenya

Privacy Policy

Sangapa Tours & Travels (“we,” “us”) respects your privacy. This policy explains what personal data we collect, why, and how we protect it, in line with Kenya’s Data Protection Act, 2019, and, where applicable, the EU General Data Protection Regulation (GDPR).

Data Controller

Sangapa Tours & Travels, Express Shop Building, First Floor, Bofa Road, Kilifi, Kenya
Email: sangapa.travelkenyavacation@gmail.com

What We Collect

– Contact form submissions: name, email address, and any message content you provide
– WhatsApp messages: your phone number and message content, when you contact us via WhatsApp
– Payment details: when you pay via M-Pesa or bank transfer, we receive transaction confirmation details (e.g. name, phone number, amount) needed to process your booking
– Website usage data: pages visited, browser type, and general location, collected automatically via Google Analytics/Facebook Pixel for site improvement and advertising purposes

Why We Collect It

– To respond to your enquiries and process bookings
– To confirm and manage payments for tours
– To understand how visitors use our site and improve it
– To show relevant ads to people who may be interested in our tours (via Facebook/Google)

Legal Basis

We process your data based on your consent (submitting a form, messaging us, or browsing our site) and to fulfil a contract when you book a tour with us.

Sharing Your Data

We do not sell your personal data. We share data only with:
– Payment processors (M-Pesa, your bank) to complete transactions
– Google/Meta, for analytics and advertising, under their own privacy policies

Data Retention

We keep your data only as long as needed to respond to your enquiry, complete your booking, or as required by law.

Your Rights

You may ask us to access, correct, or delete your personal data at any time by emailing sangapa.travelkenyavacation@gmail.com. EU residents also have rights under GDPR, including the right to lodge a complaint with a supervisory authority.

Cookies

This website may use basic cookies from Google Analytics and Facebook Pixel to understand site traffic and show ads. You can disable cookies in your browser settings at any time.